At the bookstore, "No problem" is not the right response. The staff answers with "You're welcome" or "It's my pleasure" or some other nice response. The "no problem" response creates a perception that the store and the cashier have done the customer a favor by selling him or her a book.
Although I don't have a problem hearing "No problem" in other stores, I have asked the staff not to use the phrase in ours.
No problem, Chuck
ReplyDeleteAt the bookstore, "No problem" is not the right response. The staff answers with "You're welcome" or "It's my pleasure" or some other nice response. The "no problem" response creates a perception that the store and the cashier have done the customer a favor by selling him or her a book.
ReplyDeleteAlthough I don't have a problem hearing "No problem" in other stores, I have asked the staff not to use the phrase in ours.
Pagrs the Crab
I pretty much have no problem with that phrase, but my pet peeve is being called "you guys" at a fine restaurant. This happened last week. Grrrrr.
ReplyDelete